A dedicated and experienced Care Team

By using our site, you agree to the MEDIGO Terms and Conditions. MEDIGO does not provide medical advice, diagnosis or treatment. The information on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician.

Copyright 2015 © MEDIGO GmbH


Our Care Team is always happy to answer your questions and to assist you with your treatment abroad. To get in touch with a Care Team member, simply email careteam@medigo.com

Airport-Hotel-Hospital Transfer

A car service and chauffeur connect you to the airport, the hospital, and/or the hotel. For more complex transportation needs, MEDIGO offers discounted packaged rates.

40 GBP
per trip

70 GBP

Visa Service

An invitation letter is often required in order to obtain a medical treatment visa. This fee does not cover any extra charges which will be payed directly to the embassy. On occasion, hospitals and clinics require a deposit prior to issuing the invitation letter.

40 GBP
per page

On-Site Medical Interpreter

A medical interpreter accompanies the patient at the hospital and supports the communication between medical staff and the patient. For under 2 hours of interpretation, a minimum fee of 100 EUR will be charged. MEDIGO offers discounted rates for medical interpretation exceeding 8 hours.

50 GBP
per hour

Logistical Assistance

Support with finding and booking travel and accommodation. The costs of the actual accommodation and/or flights are paid by the traveling patient.

50 GBP

Custom A-to-Z Concierge Package

All-inclusive service, including flights and accommodation booking

Upon request

Remote Second Opinion

Get an expert second opinion on your diagnosis or medical treatment options. Click here to learn more about our Second Opinion services.

1199 GBP

patient support availability


€99 per quote


Additional services are there to make your medical trip easy and hassle-free. If you need help booking a hotel, flight, or arranging a visa or a translation, we are more than happy to help. Simply email careteam@medigo.com for more information about our additional services.

Medical Record Translation

Translation of medical records to any language, from any language, as required by the treating doctor for your case.

Additional services


A quote includes a specialist review of your case, a personalized treatment plan, and a detailed cost breakdown. In order to get a quote, we ask you to make a deposit that goes towards the final cost of your treatment. The amount of the deposit is €99 and is fully refundable if you are unsatisfied with the service.

Secure payment system

What is included in my quote?

Specialist evaluation of your case

Personalized treatment plan

Clear breakdown of the treatment costs

100% refundable deposit

Secure payment system

Do you have any questions?

Care Team Assistance

A personal assistant will prioritize your case and help with your quote and appointment scheduling. Also included is travel assistance, such as booking your flights, accommodation, ground transportation, and more.

Do you have any questions?

✆ +49 30 568 373703